Five tools inside your account

Winvipe Casino Responsible Gambling: A Pastime You Still Control

Play only from 18+, and every Winvipe Casino account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set a limit

Malta Gaming AuthorityLicensed MGA/B2C/573/2009, audited by BMM Testlabs and Gaming Laboratories International

Four things to know

Age, licence, helpline and a direct email

After reading this you will know the age rule, the licence behind the site and where help sits.

Minimum age18+

LicenceMGA/B2C/573/2009

Gambling Helpline Aotearoa0800 654 655

Limit questions[email protected]

Five tools, one screen

Controls That Stay in Your Hands

Useful at the point where play stops feeling like a small evening and starts to fill the week.

Cap the money going in

A deposit limit caps what you can put in over a set period, so the money you move in stays a number you chose in advance. Switch it on before your first deposit, not after a heavy night.

A stopping point you pick earlier

A loss limit sets the point where the account stops taking more from you, so a bad run cannot follow you past what you planned. Switch it on when you notice you keep chasing a balance back.

A nudge from the clock

A reminder tells you how long you have been playing, measured by the clock rather than by how the session feels. Switch it on when hours slip past unnoticed, and let it interrupt the run.

A pause rather than an ending

A cooling-off period puts a short break between you and the tables without closing anything for good. Switch it on when a few hard sessions have left you short-tempered or tired.

Shut the door for a while

Self-exclusion closes your Winvipe Casino account to play for a period you choose, and it is the strongest tool the account holds. Switch it on when you want the door shut, not just narrowed.

A limit in four steps

Four Steps to a Limit That Holds

Reach for this the first time you log in, before the bonus and the games pull you onward.

Open your profile menu

Log in with the email address on your account and open your profile menu in the top corner of the lobby. Check that the name and currency shown are yours before you change anything.

Where are the control tools?

Inside the profile, find the responsible gambling section, where the control tools sit together. Read the five options rather than the first one, since each does a different job.

Money in, money out, time

Pick the tool that fits your concern: a deposit cap for money in, a loss cap for money out, or a session reminder for time. Choose the one that answers the worry you actually have.

Confirm it, then check the summary

Confirm the setting and then look at your account summary, where the active limit should now appear. If no figure shows there, contact support and ask them to check it with you.

Is a Pause Enough, or Should I Close Access?

Most players worry a break must be permanent; here the two lengths sit side by side.

Hours Away, Then BackWhen a week feels heavy, a cooling-off period closes play for a set stretch of hours or days, and you can begin it yourself in the account. Login pauses with it, and the account reopens on its own once the stretch ends.

Can I Take It Back Early?By the time play has stopped feeling like entertainment, self-exclusion shuts access for a long period and cannot be undone early. You set it in your account, and it blocks deposits and games across Winvipe Casino for as long as you chose.

Set Your Block Inside the AccountNew Zealand keeps no national self-exclusion register, so the casino account is where you exclude yourself. Set the block inside your profile for a long period; the Gambling Helpline Aotearoa, free and answered at any hour, can help you plan what comes next.

When you want a person

Someone to Talk to Today

Useful on the evening you realise you would rather talk than play.

Gambling Helpline Aotearoa

Callers reach the Gambling Helpline Aotearoa free of charge, around the clock, and the conversation stays confidential. It is open to players and to relatives worried about someone else. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling, peer support and cultural support come from the Problem Gambling Foundation, across 18 clinics nationwide. Its phoneline answers on weekdays, and its text service runs alongside for those who would rather write than speak. pgf.nz

Safer Gambling Aotearoa

Signs of harm, practical tips and a finder for support close to home sit on Safer Gambling Aotearoa, the Health New Zealand information site for people who gamble and their families. safergambling.org.nz

Notice the Signs Before They Grow

Catching these signs early keeps a bad patch short. A deposit limit or a pause set in your account is the first step, taken before the next session rather than after a loss.

Any two of these, read honestly, is reason enough to reach for a limit.

Playing longer than you planned to
Chasing a loss with another deposit
Keeping play secret from people close to you
Borrowing money to keep going
Bets rising to keep the same thrill
Thinking about the next session all day
Play no longer feeling like fun

Limits and exclusion

Read this before you change anything

The worry that a limit locks you in or shows up on a public list.

Why does Winvipe ask for my ID before I can deposit?+

Every account here is checked for identity and age before it opens for play. The minimum age is 18, and the check is the same for everyone who signs up. Once it clears, the account tools become available to you.

How do I shut my account down for good?+

Write to [email protected] and ask for permanent closure. Support confirms it and the account stops reopening for play, which is the firmest option if limits have already failed you. Keep the confirmation email for your own records.

What changes when I take a cooling-off break?+

During a cooling-off period the account stays open but play is switched off until the period ends. Your balance and history stay where they are, and you can come back once the chosen time runs out. Limits you set stay as they were.

Can I set my deposit limit from my phone?+

Yes. The mobile version of the site carries the same account section as the desktop, so deposit limits, loss limits and session reminders are all there. Changes are made inside your account, not through this page.

Can a self-exclusion be lifted before the period is over?+

No. A self-exclusion runs for the full period you chose and cannot be undone partway through. Plan the length with that in mind, because the block holds until the end and your account is closed to play until then.